Client List

Client List & Client Satisfaction

Our client list is exceptional & truly global, providing the comfort sought by all our new enquiries. The degree of client satisfaction achieved by the most demanding of clients & markets can be viewed throughout this website

Client Types

We are doubtless best known as international spa consultants serving hotels of individual distinction, providing services in hotel spa wellness design & spa wellness consultancy worldwide.

We also provide an unrivalled spa design & spa consultancy service to a number of high profile clients, including; yachts & cruise liners, airports, luxury residences, luxury brands; and golf & country clubs, all with the intention of including or adding a wellness spa to their property.

What our client said… a small sample….

‘Put simply the difference between creating a good Spa and a great Spa is Neil Howard. His eye for detail is quite extraordinary, he is also practical and commercially focused, contributing positively to every stage of the Spa’s development. I wouldn’t embark on any spa projects without him’.

Andrew Grahame, Chief Executive Farncombe Estate
‘The Nautilus was created to be the best that luxury can be – not just in the Maldives, but worldwide. Therefore, it was important that our Spa was aligned with this vision of offering our discerning Guests highly private, immensely personal bespoke experiences that provides the space to shape individual and personal journeys. This required the creation of a Spa and operational concept that would be unique, and one that would ensure a personalized spa experience that is a journey to wellness rather than a time-based ritual. In this regard we found that Neil Howard and his wonderful Senior Consultant, Beverley Casely-Hayford, had the extraordinary capability as well as a highly reputable past experience. Therefore, it was only natural that we partnered with Neil and his team, and are thankful to them for having delivered on our expectations; the creation of a most unique Spa; and for the personal involvement and support they provided every step of the way.’

Althaf Mohamed Ali, Unit Director of Operations

Spa Design Assistance

The client’s preferred designer for the project need not be spa savvy. We assist & educate the designer/architect, ensuring a fresh approach and empathy with the property, yet assurance of spa-specific design principles.  Alternatively, we offer our own full design service.

Independent Spa Consultants – Unique Concepts

Unlike many of our competitors we are independent spa consultants. We provide professional impartial advice as we are not a manufacturer or representative of a product that the client is obliged to purchase.

Our objective is to facilitate the creation of a spa design that compliments the client’s core values, seeking the most appropriate solution for a property that seeks individuality.

We strongly feel this approach is the only way to facilitate the creation of a unique concept and point of difference in an increasingly competitive ‘me-too’ market where we see corporate chain repetition all too often.

Need help with your Spa Design?


  • Armani Hotel & Apartments : Dubai

  • Monastero Santa Rosa, Amalfi Coast : Italy

  • Coral Reef Club: Barbados

  • Pitrizza Hotel : Sardinia

  • The Nautilus : Maldives

  • Roundhill Hotel & Villas: Jamaica

  • Armani Spa : Tokyo

  • Waldorf Astoria : Doha

  • Europa & Regina : Venice

  • Minthis Hills : Cyprus

  • One & Only : Greece

  • Romazzino Hotel : Sardinia

  • Armani Hotel : Milan

  • Waldorf Astoria : Riyadh

  • Miraggio Thermal Spa Resort : Greece

  • Neo Residential Tower, Limassol : Cyprus

  • Hotel De La Ville RF Hotel : Rome

  • Cap St George : Cyprus

  • Dolce Hotel & Resort : Spain

  • Palazzo Versace Hotel : Dubai

  • Reid’s Palace Hotel : Madeira

  • Volante Apartments : Dubai

  • Hotel Guadalmina : Marbella

  • M SPA Sichuan : China

  • The Astoria : Brussels

  • RF Hotel Igiea : Sicily

  • Global Design & Operational Standards [international hotel group]

  • ‘Cruiseliner’ Luxury Yacht : Bremen

  • Bacolet Bay Resort : Grenada

  • L’Oreal Paris – Luxe Division : Paris

  • Thermae Palace Hotel : Belgium

  • Chateau Coligny : France

  • The Hotel Club & Spa : Jersey

  • Doubletree by Hilton : Warsaw

  • Carlton Hotel : KSA

  • Aldea Retreat : Marbella

  • Villa Castello Croatia : Private Residence

UK National

  • Dormy House Spa : UK

  • RAC Club Epsom : UK

  • The Chester Grosvenor : UK

  • Brooklands Hotel Spa : UK

  • Coworth Park : UK

  • Feversham Arms Hotel : UK

  • St Brides Hotel : UK

  • Stanley House Spa : UK

London Hotels & Residential

  • The Lanesborough Club & Spa : London

  • The Knightsbridge Apartments : London

  • Westin London City : London

  • Chelsea Barracks : London

  • Park Hyatt at No. 1 Nine Elms : London

  • St Johns Wood Residential Complex : London

  • The Gasometers : London

  • The Carlton Tower : London

  • Grosvenor House : London

  • The Shiseido Qi Salon & Fitness Club at 51 Buckingham Gate : London

  • The Fitness Suite at The Connaught : London

  • The Dorchester : London

  • The Langham : London

  • The Christian Dior Spa at The Berkeley : London

  • The Savoy : London

  • The Ned : London

  • In & Out Club : London

  • Park Tower : London

How can we serve you?

Do you require specialist assistance with a new Wellness Spa project, or seeking to improve the Operation of your existing Wellness Spa?