Operational Enhancement & Support
Our training, pre-opening, operational enhancement, operating concepts, management support, and the assessment of a current operation is provided with the benefit of operating & pre-opening numerous 5 star hotels & resorts worldwide, with both independent hotels and well-known branded hotel management companies.
A sample of the type of services we can offer is listed below:
Interim Spa Management
Provide a high level interim Spa Manager to fill an employment gap, or to assess & improve the spa wellness operation
The Overview of Multi-Spa Operations
Provide on-going senior management support & analysis for multi-spa operations where there are a number of spas managed by the same entity [hotels or high-end luxury residential]. This is a cost effective solution for a collection of spas that do not possess a Group Spa Director
Identify Practicing Wellness Partners
Assist in identifying appropriate specialist wellness practitioners that would form the network of specialists available to a wellness spa seeking to create a wellness treatment menu. Then create the wellness treatment menu; assist the selection of specialist practitioners; create profiles of each specialist for guest information; assist in creating or critiquing the agreement between practitioner & the spa operation; assist in implementing requirements to build and maintain a strong & effective relationship between practitioner & operation
Identify Wellness Spa Operators as Partners
Assist in identifying appropriate wellness spa operators for an owner / property, OR to operate as a specialist branded operator within a luxury hotel wellness spa. Assist in the short-listing of potential operators; appraise subsequent submissions; assist in making the choice.
Own Label Products
Assist a spa create a small or extensive range of ‘own label products’